FAQs to the app and to the download
What operating systems does the app support?
In order to ensure that the B2Mission App can be used optimally, your operating system should have at least the following status:
iOS 12 and Android 8.0
As the following devices do not use Google services and therefore the Google Play Store is not available, the download of the B2Mission app is not possible:
Huawei P40 / P40 Pro / Mate Xs / Mate 30 / Mate 40 / Honor 30
Does the B2Mission App need a lot of battery?
The app can lead to increased battery consumption. Therefore, if you are tracking your kilometres or you are completing a Challenge, you should charge your battery beforehand. Especially for older smartphone models which have weak battery life, it is recommended to take a powerbank/mobile charging station with you.
Your smartphone must not be in energy saving mode during your B2Mission. Please refer to our step-by-step guide (pdf) for further settings concerning battery optimisation.
Can I record the kilometres outside the app?
The tracking of the kilometres can be done via the B2Mission app or with another recording device. For this purpose, activities can be recorded with sports watches from Garmin, Suunto, Fitbit and Polar with GPS function as well as Apple Watch and Coros and synchronised with the B2Mission app.
Can I track a Challenge on my Smartwatch?
No, the Challenge must be tracked via the B2Mission app. The checkpoints, the map material and our instructions cannot be displayed on small screens. However, kilometres from your activities in the "Move anywhere" mode will be transferable to the B2Mission app via fitness trackers/wearables or other tracking apps and thus converted into points. Compatible devices are sports watches from Garmin, Suunto, Fitbit and Polar with GPS function as well as Apple Watch and Coros.
On B2Mission, please always observe the traffic rules in force, always be careful and attentive to other road users.
Can the app still be used after the one-month challenge?
No, the functionality of the app is limited to this one month of the B2Mission.
I have technical problems - who do I contact?
Please contact our support team at email@example.com or 041 726 17 11
BIf you have difficulties with the location and GPS signal, we recommend our PDF guide for smartphone settings.